Reference

Terms and Conditions Governing Your reddybookclub Account

Before you open an account on reddybookclub.club, these terms and conditions set out what you agree to, what we commit to, and how disputes are handled.

Account eligibility is subject to local lawGoverned under applicable jurisdictionUPI, Paytm, PhonePe transactions coveredDispute resolution outlined withinTerms updated and versioned on this page
reddybookclub Terms and Conditions Governing Your reddybookclub Account
TERMS CONTACT PATHS

Reach Us About Any Clause in These Terms

If you have a question about a specific clause, need to raise a dispute, or want a plain-language explanation of any section, our support team is available around the clock.

Email Support Send your terms-related query or formal dispute to our dedicated support address. We reply with a case reference number and a substantive response within 24 hours of receipt on business days.
Live Chat Start a live chat session directly from the reddybookclub.club footer at any hour. Our agents can clarify specific clauses, walk through your account status, and escalate dispute filings in real time.
Help Centre Our Help Centre hosts plain-language summaries of each terms section, including account suspension criteria and withdrawal verification steps, so you can find answers without waiting for an agent.
HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights Under These Terms

These six points describe how reddybookclub manages your data, secures your account, and handles requests to change or delete information — all within the framework of these terms and conditions.

Data We Collect

We collect name, contact details, payment identifiers (UPI VPA, Paytm number, PhonePe handle) and session activity. This data is used solely to operate your account and comply with applicable law — never sold to third parties.

Cookie Policy

Our platform uses session cookies to keep you logged in and analytics cookies to measure page performance. You may disable non-essential cookies in your browser settings at any time without losing account access.

Account Security Measures

Every account is protected by encrypted login sessions and two-step verification via your registered mobile number. Suspicious login attempts trigger an automatic hold, and you are notified by SMS before any withdrawal is processed.

Data Retention Period

We retain account records for the period required by applicable Indian financial regulations, typically seven years from the date of last transaction. After that window closes, personal data is deleted or anonymised in line with our internal data policy.

How to Request Changes

You may request a correction or deletion of your personal data at any time by contacting support via live chat or email. We process verified requests within 30 days and confirm the outcome in writing to your registered email address.

Breach Notification

In the unlikely event of a data security incident affecting your account, we will notify you within 72 hours of confirmed discovery. The notification will specify what data was involved and the steps we have already taken to contain it.

Frequently Asked Questions About These Terms

The questions below address the clauses that account holders ask about most often. If your question is not covered here, reach us via live chat or email and we will respond with a reference to the relevant clause.

These terms apply to every person who opens or uses a reddybookclub account where local law permits access. By creating an account, you confirm that you have read, understood, and agreed to every clause on this page, including any future revisions.

We may update these terms at any time, but we will post a revision notice on this page and send an alert to your registered email at least seven days before material changes take effect. Minor clarifications may take effect immediately with no prior notice.

A breach of any clause may result in suspension of your account, withholding of pending withdrawals pending investigation, or permanent closure at our discretion. We will notify you of the specific clause breached and the action taken within 48 hours.

Every deposit or withdrawal via UPI, Paytm, or PhonePe is governed by both these terms and the payment provider's own policies. In the event of a conflict, our payment conduct clause applies to your account wallet, while the provider's policy governs the transfer itself.

Contact our support team via email or live chat with your account ID and a written request specifying what data you want corrected or removed. We confirm receipt within 24 hours and complete verified requests within 30 days, as set out in Clause 8.

Disputes are subject to applicable Indian law and the jurisdiction specified in our dispute resolution clause. We encourage you to contact support first; if a resolution is not reached, the clause outlines the formal escalation path available to you.

The version published at reddybookclub.club/terms-conditions/ is always the binding version. The last-revised date appears at the top of this page. We recommend checking periodically, especially after you receive a revision notice by email.